Is It Right for You?

Paid non-client promotion: Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate investing products to write unbiased product reviews.

Crypto.com app is a digital currency brokerage offering hundreds of cryptocurrencies and trading pairs for individual investors and institutions. The Singapore-based trading platform offers a handful of crypto-related products and services, but certain features, like margin trading, aren’t available to U.S. investors. 

Introduction to Crypto.com

Crypto.com is a global trading platform offering over 350 cryptocurrencies. The platform’s educational resources, trading discounts, reward opportunities, and DeFi wallet for storage may benefit beginner crypto-investors. 

Like the best crypto exchanges, Crypto.com is a great option for investors searching for a large cryptocurrency and stablecoin selection. In addition to cryptocurrencies, the platform offers a DeFi wallet, NFT trading platform, Visa card perks, and shopping options. 

Crypto.com has both a web (Crypto.com Exchange) and mobile platform. However, most U.S. investors will be limited to its mobile app since only select U.S. institutional investors are eligible to use the web trading platform. That means most of Crypto.com’s more advanced features — including margin trading, OTC trading, staking, and trading bots — are also unavailable to most U.S.-based users.  

Crypto.com: Overall Rating

Mobile App

Crypto.com’s mobile app lets you purchase, sell, track, trade, and manage 350+ cryptocurrencies, including bitcoin, Ethereum, litecoin, and dogecoin, all from your mobile device. It accepts more than 20 fiat currencies or debit/credit cards. 

You’ll be automatically enrolled in Crypto.com’s Rewards+ loyalty program for no additional cost. When you trade at least $100 a year, you can unlock exclusive perks and new levels (20 levels available). Available perks include extra rewards on stablecoins and additional trading privileges. 

Crypto.com’s app also offers Crypto Earn, Crypto.com Pay, Visa Card perks, crypto tracking features, and missions. Missions are achievements new users can complete within the first 90 days of opening their Crypto.com account to earn “Diamonds,” which can be redeemed for various rewards. 

In addition to directly buying cryptocurrencies, Crypto.com offers regulated crypto derivatives. Crypto derivatives are high-risk financial contracts regulated by the Commodity Futures Trading Commission (CFTC). Strike options are also available, allowing you to capitalize on short-term volatility for crypto and fiat currencies, starting at $10. 

The mobile app works seamlessly with the Crypto.com Visa Cards which earn up to 5% back, paid in Cronos (CRO). Cronos is Crypto.com’s native token. 

Crypto.com NFT

The exchange’s new NFT platform provides a space for transactions and information on NFTs. You can create, collect, and trade unique NFTs and view different creators and their collectibles. You can also subscribe to Crypto.com’s newsletter to discover upcoming launches of collectibles.

DeFi Wallet

Crypto.com’s DeFi Wallet is a non-custodial wallet that securely stores your bitcoin, Ethereum, NFTs, and other coins and tokens.

Technically, the platform’s DeFi Wallet is a separate app from Crypto.com’s regular trading platform but can be easily connected. The advantage of a non-custodial wallet is that you get full control over your private keys which are encrypted and protected by two-factor authentication and biometric authentication. 

Crypto.com Fees

Crypto.com has a maker/taker fee schedule (maker fees apply to trades that aren’t matched immediately with someone else’s order, while taker fees apply to orders that match immediately with other orders on the order book).

Crypto.com fees are calculated based on your 30-day spot trading volume (how much you spend on monthly trades). Maker fees start at 0.0750% (for balances lower than $250,000) and gradually decrease, ending at 0% (for balances of $10 million or higher). Taker fees also start at 0.0750% but end at 0.0500%. Select pairs have takers fees of 0.025%. 

Pros and Cons of Crypto.com

Crypto.com Trustworthiness

Crypto.com has an F rating from the Better Business Bureau. BBB ratings typically range from A+ to F and reflect the bureau’s opinions of a company’s customer complaint history, business practices, and advertising and licensing information. The BBB lists the reasons for this low rating as the company failed to respond to multiple filed complaints. 

On January 17, 2022, Crypto.com wrote a security report explaining that 483 users had unauthorized withdrawals of $35 million worth of bitcoin and Ether. In response, Crypto.com suspended withdrawals for all tokens and began investigating the hack. No customers experienced a loss of funds, as any users that had been affected were fully reimbursed. Crypto.com also implemented the Account Protection Program (APP) for additional security of user funds. 

Compared to other cryptocurrency exchanges, Crypto.com is decently secure and trustworthy. Crypto exchanges aren’t registered or regulated by the same authorities that monitor online brokers and other trading platforms, which leaves them vulnerable to hackers, scams, and bankruptcy. 

Crypto.com stands out because it was the target of one public hack. The company acted swiftly, reimbursing its affected users and implementing new security protection measures. The Commodity Futures Trading Commission (CFTC) also regulates its derivative trading options. 

Crypto.com vs. Abra

Crypto.com and Abra are both popular cryptocurrency exchanges that offer comprehensive digital asset management, low fees, and large crypto selections. However, the exchanges differ in terms of crypto products, account features, available cryptocurrencies, and who they cater to.

Abra offers hands-on, personalized crypto trading, lending, and asset management services for private clients, family offices, hedge funds, and institutions. Abra is a great crypto exchange if you’re looking for a dedicated service team, tailored crypto OTC trading solutions, borrowing services, and a range of institutional services. But you’ll have to meet the high $50,000 minimum. 

Crypto.com is best for individual crypto traders, including beginners and intermediate investors, who like trading and managing assets on their mobile devices. 

Abra is no longer available for regular retail investors in the U.S. Abra is a registered investment advisor (RIA) with the SEC and offers institutional investment services like treasury management and OTC trading to private clients and institutions. 

Abra review

Crypto.com vs. Coinbase

Like Crypto.com, Coinbase is another popular cryptocurrency exchange for active investors to trade and store various cryptocurrencies. Both platforms offer hundreds of coins and tokens, wallet storage, an NFT trading platform, card features, and advanced features. 

Crypto.com and Coinbase are similar platforms offering many of the same features and services. Overall, Coinbase is the better option for U.S. traders since Crypto.com limited U.S. users to its mobile app. With Coinbase, you’ll get access to margin trading, 500+ spot pairs, and 0.0% maker fees.

On the other hand, Coinbase only offers 240+ digital assets. So, if you’re priority is to have access to a large crypto selection, then Crypto.com may be the better option. 

Coinbase review

Crypto.com FAQs

Why You Should Trust Us: How We Reviewed Crypto.com

We examined Crypto.com using Business Insider’s rating methodology for investing platforms to compare and examine account types, pricing, investment options, and overall customer experience when reviewing investing platforms. Platforms are given a rating between 0 and 5. 

Investment platforms usually offer multiple assets, trading tools, fees, and other resources. Some platforms are better for more advanced or active investors, while others may better suit beginners and passive investors. Crypto.com was evaluated, focusing on how it performs in each category.

ADVERTISEMENT